The AlstraSoft Live Support system provides your online customers a truly human interaction by which you are able to boost up your sales and minimise your costs for other communication tools and also monitors customer traffic and initiate chat with customers. Some of the main features include providing sound and email notification of live support requests, search and autosave transcripts. User features include automated payment through paypal.com, password recovery system, edit member settings, add, edit or delete predefined surveys etc. The admin functions offers to view and edit member details, allows to send mail to all members etc., An online demo is also available in the website.
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