Feature packed web based help desk.
Bulletin board style communications - File attachments - Email based ticket submission with support for html-only messages and multiple file attachments - Intelligent ticket routing using departments and 4 tiers escalation model - Customer database for easy tracking of customer details like contact info or service options - Multilingual interface
Resource Details
Version:
2.4
Price:
$9.95/mo
Date Added:
Mon May 1, 2006
Author:
Eastwright Corp
Rate:
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0 Votes
Members Rating:
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