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Customer Support
| Omnistar Live is a comprhensive Customer Relationship Management solution that gives you the ability to communicate with anyone coming to your web site in real time. In addition to supporting your clients and site visitors in real time, Omnistar Live also provides help desk trouble ticket tracking and a customizable and searchable knowledge base. The remotely hosted version is $24.95/operator and the installable server version is $99.95/year.
Price:$24.95 per operator Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | LiveHelper.com allows companies to answer their customers' questions online through real-time text and voice chat. LiveHelper is a simple, hosted solution that does not require the installation of any expensive or complex enterprise software. Your customers only need a standard Internet browser for text chat or a small 80k plugin for full duplex conversations. The Livehelper solution is provided on an Application Service Provider (ASP) basis. It requires no large scale server or software installation and can be up and running in less than thirty minutes. The Livehelper operator client can be installed on any Pentium class PC with a standard 28.8k+ Internet connection.
Price:Free Trial/$25+ Plateform(s):Windows Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Sohodo CRM is a complete CRM (Customer Relationship Management) solution that enables businesses to manage marketing campaigns, email marketing, email campaigns, lead generation and demand generation, track campaign success, manage sales opportunities, and support tracking for customer issues.
Price:Monthly or Annual Plateform(s):Windows, Unix, Solaris, Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | iHelp - online sales and customer support for your web site
iHelp offers a timely and cost-effective solution to communicate live with your web site visitors at the right time, converting them into loyal customers and building strong, long-lasting customer relationships How iHelp works for your web site operators
The web site operators will see in real-time extensive details about all the visitors browsing your web site monitored pages.
The operators can send a proactive chat invitation to any web site visitor, or the visitor can click the live chat button on your web pages to request online assistance. the operator will chat with the visitor, or he can transparently redirect the chat to another operator; all the chats are automatically recorded for future reference. How iHelp works for your web site visitors
When your web site visitors need help, they can click on the iHelp live chat buttons embedded in your web site pages.
A new chat window will open on the visitor's browser, and one of the web site operators will be notified of the visitor's chat request.
If none of the web site operators is online or all of them are busy, the visitor will be prompted to leave you an offline message.
Start using iHelp in three easy steps Register for an iHelp account and receive a 30 days free trial period; Login to your iHelp account to copy the iHelp HTML tags in your web pages; Install the iHelp Operator application to answer chats and manage visitors;
Price:Free trial, $19.99-$39.99 Plateform(s):N/A Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Marshelp is a powerful and flexible web based help desk that helps a company expand its internet presence by increasing interactivity on its site. The solution is a cost effective method of customer support that resolves, manages and tracks customer sales or service issues on the website without the hassles usually involved in performing such tasks, such as transaction and communication costs, while at the same time allowing customers to get the sales or service support they need as and when they need it.
Price:Free Trial Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | WebSupportLive.Com offers Live chat software as well as Full outsourcing Customer Service Solutions such as Live Chat, Email Management, Virtual Offices and Customer Monitoring. WebSupportLive BizCHAT is a hosted software solution similiar to humanclick/liverperson but at a fraction of their cost.
Price:$40.00 per month Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Give better customer support with Sitechatter Live Help Software. Initiate Chat with your web site visitors. Push images and web pages directly to their desktop. Unlimited support reps, unlimited chats for the same low monthly fee. SiteChatter Live Help Solutions will install and configure for you.
Price:Hosted - $10/month Plateform(s):Web Based Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | LIVE TechSUPPORT allows you to interact effortlessly with your website's visitors. Using LIVE TechSUPPORT you can provide support and/or sales assistance all in real time and directly from your website when you are online and interactive support when you are offline. Increase your sales, reduce your costs, improve customer service. LIVE TechSUPPORT is inexpensive and a great hosted solution. Full Web-based or software interfaced. Developed in 2 languages: English and Portuguese.
Price:0 Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | This is more useful for intranet based applications and website owners can get more benefits using this application. A Pop-up can be shown with the help instruction and user can request help in many ways and the displayed help info can be printed. Supports keywords with help requests and many more features make this help management software more effective one.
Price:US $ 29.00 (Monthly) Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | ExDesk Help Desk Software is an online customer support system that helps you in areas like solving trouble ticketing, call tracking, CRM, issue management, providing you with feedback and reporting etc. The main features of this system include password protected access system, auto-escalation for SLA tracking, fully configurable settings, embeddable HTML ticket submission form and has many other features. In addition, it provides you with 35 different report types, three levels of access system, provides system status in real time and much more.
Price:Free Trial / US $ 50.00(per month) Rate: 0.0(out of 5) Vote:0 Members Review:None |
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