| This sofware is available under hosted application and can be included into your site to implement an efficient CRM tool. Customers can contact sales rep in real time for product and service enquiries and a FAQ system also is available to provide ready-made solutions. And other features like push pages, proactive survey, multiple chat window, knowledgebase, transferring chats to appropriate operators, email facility are available to handle customer support system without spending much money.
Price:US $ 15.95 / 24.95 / 39.95 (Monthly) Rate: 0.0(out of 5) Vote:0 Members Review:None |
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| Get1on1 offers a live customer chat service for your web site. There are no downloads - your browser acts as the operator control panel. It is available in free version and paid version. By just adding a simple button to your site your customers can interact with you online. This also helps your company become more efficient while developing a competitive advantage within your industry.
Price:Free-$95/month Rate: 0.0(out of 5) Vote:0 Members Review:None |
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| ActiveReply is web-based customer relationship management (CRM) solution for small to medium businesses, specializing in online customer service, technical support and sales force automation. With ActiveReply you can easily track and view all your communications to ensure that your customers are never left waiting for a reply. Because there is no software to download you can manage your customer service from any Internet connection. And by using the customziable styles and templates your customers will never know they have left your site.
Price:Free Trial Rate: 0.0(out of 5) Vote:0 Members Review:None |
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| Fully automated Web based help desk service. Features: unique ticket number assigned to every request, unlimited forwarding for escalation and additional info requests, chat style comments to facilitate internal correspondence, automated FAQ maintenance, templates based customization, easy setup and more.
Price:$9.95+ per month Rate: 0.0(out of 5) Vote:0 Members Review:None |
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| ExDesk offers a web based help desk software and customer service solution for your IT support, service provider, and E-business needs. ExDesk provides full customization, rapid deployment, and affordable ease of use.
Price:Free Trial / $50+ per mon Rate: 0.0(out of 5) Vote:0 Members Review:None |
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| Feature packed web based help desk.
Bulletin board style communications - File attachments - Email based ticket submission with support for html-only messages and multiple file attachments - Intelligent ticket routing using departments and 4 tiers escalation model - Customer database for easy tracking of customer details like contact info or service options - Multilingual interface
Price:$9.95/mo Rate: 0.0(out of 5) Vote:0 Members Review:None |
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| LiveSupportCenter is a fully featured browser based helpdesk management application designed to allow businesses to manage support requests and reduce the need for costly and time-consuming telephone support.The online helpdesk features include complete trackable ticketing system, live chat, searchable knowledge base, buit-in webmail, news and announcements, and more.
Price:9.95 Plateform(s):windows, unix Rate: 0.0(out of 5) Vote:0 Members Review:None |
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| ChatAnywhere is a completely hosted application that allows you to provide live sales chat, voice/video conferencing, and web based presentations. ChatAnywhere is completely web based and requires zero software, downloads, or plug-ins to be installed on your operator station or web server.
Price:$30 per month/$299 per ye Rate: 0.0(out of 5) Vote:0 Members Review:None |
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| UserInteract Live Support enables operators the ability to chat directly w/ visitors. Operators can monitor support calls & visitors directly from their monitor screen.
Extensive visitor details:
-Traffic history
-History of support sessions.
Initiate chat sessions (2 types!):
-Force open chat sessions w/ visitors
-Invite visitors to chat
Provide live support on:
-E-mails, auctions, multiple websites
Custom:
Chat screen logos
-Online/Offline status icons
-Chat greetings
-Canned messages
Lots More! Create an accnt for Free!
Price:Free, Pro for just $8.50 Rate: 0.0(out of 5) Vote:0 Members Review:None |
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| Feature: Pull, Leave & Transfer Visitors between operators; Real Time Monitoring; Built in Browser (easy integration with your website); Push Page, Push Image; Follow Me; Canned Answers (Preset Text and HTML); Audio Alerts; No plug-ins or Java VM required; Clocks; Works Everywhere.
Price:$19.50 Rate: 0.0(out of 5) Vote:0 Members Review:None |
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