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Customer Support
| A nice looking online support script using php + mysql + flash to operate. Wait for a representative to answer the customer, but after some while if you are offline, cusomer can send you an email. It's free to use and a working version can be see at http://www.dayanahost.com
Price:Free (GPL) Plateform(s):Unix, Linux, FreeBSD, Win NT Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Create and manage manuals for any product.
Price:Free Plateform(s):All Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Cerberus Helpdesk is built on an open architecture that adapts to the specific needs of your business. It streamlines the e-mail response process by collecting and providing pertinent information associated with your customers. Cerberus delivers a highly-customizable, intuitive interface packed with an abundance of powerful features, such as: an exceptionally adaptive anti-spam system, comprehensive search and customer history functionality, e-mail templates for standard responses and canned text, an extensive reporting system, a central knowledgebase providing solutions to previously addressed issues, multiple department and e-mail address support, project and task tracking, emerging automated agent behavior and much more!These built-in features empower your agents, enabling them to efficiently manage an ever-increasing influx of business e-mail -- while contributing to the company's global knowledge pool and reducing customer service costs. Such productivity leads to increased customer satisfaction and loyalty, which brings you more repeat business from current customers and a higher conversion rate for new leads. It turns satisfied customers into advocates.
Price:Free/$199/$499 Plateform(s):Linux, FreeBSD, Windows, Solar Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Free Help Desk Software developed in PHP. This Customer Support Software is best suited for handling help desk calls in an I.T. department but can easily be modified to fit other needs. Please visit our site to download the free software, and try a live online demo of the help desk software. We update our helpdesk software regularly in response to customer feedback and to ensure maximum compatibility, so please check our web site often for free updates. Now supports MySQL or Access Database backends.
Price:Freeware Plateform(s):Linux,Winnt Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Desgined for use in a call center, phplog enables you to take a customer's details and then provide them with a case or reference number. The existing case can then be edited and updated with new notes or conversations every time there is a related call made. Highly customisable both in terms of what data phplog asks for and also in general appearance.
Price:Free Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Support Center is a PHP/MySQL based customer support system that allows multiple technicians to support multiple users. Your users can submit tickets via web and email, they will be informed about the progress of their requests for each step completed, and can enter to verify the state of their application, their history and account info. Features: knowledge base, optional user registration, multiple languages support, email notifications to users and technicians, unlimited technicians, unlimited custom fields, tech permissions, email templates, customizable user interface, predefined replies, private messaging between staff members, manage user database, view customer's support history, and more.
Price:99.95 Plateform(s):Unix Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Flextic is full featured live support package. More personalization function, easy to use client interface for your visitors, manage ticket, faq, news, newsletter, template, validation, statistic, option, skin, languages, ... Create a lot of groups for most powerful use of user/admin Area, create staff, admin, superadmin, user, validator, ...Simple installation procedure and full support. Licensed area where download new skin, languages, update/upgrade and bug fix.
Price:From 44.90 ? Plateform(s):All Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Ace Helpdesk Software is an easy to intergrate PHP based help desk application by which the programmers can construct helpdesk in their website inorder to give support to the site visitors. This application offers various features like allowing the members to exchange information through emails, facilitate the provision of editing the knowledge base, allowing ticket to be added along with email sections and more.
Price:US $ 99.00 Rate: 0.0(out of 5) Vote:0 Members Review:None |
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