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Customer Support
| IssueTrak is a leading provider of 100% web-based Help Desk, Support Desk, Asset Management, and Issue Tracking Solutions. Our customers in 13 countries around world include Exxon, EDS, Sprint, Time Warner, Verizon, Knight-Ridder, Ralph Lauren, AC Nielsen and hundreds more across 21 major industry groups.The IssueTrak solutions provide a complete problem resolution engine, including a two-level knowledge base, Active Directory/LDAP support, incoming e-mail support and a complete Asset Management solution. Based on Microsoft SQL Server Data Base technology, the IssueTrak solutions are designed from the ground up to be extremely easy to use, installs in less then one day, provides 100% remote web access We provide the best technical support and customer care in the industry and continue to have nearly 100% customer satisfaction.
Price:$750 per advanced user Plateform(s):Microsoft SQL Server Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Free Call Center Software, Info Call Center to support your business customer support needs. This free Customer Support Info Call Center Software allows users to submit call center tickets, and call center staff to review and respond to calls. Quickly log support calls to the customer support database. Call Center Software can be used to improve the efficience of any department of organization. Please visit our web site for info call center screen shots, software. Check back often we constantly update this help desk call center software.
Price:GPL Plateform(s):All Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | osTicket can manage emails from an perl gateway via aliases, pop3 with crontab login, or manual pop3 login when admin is accessed. Users will received an autoresponce when they send emails or see ticket created info if using web-based form mail. They can also view ticket status online using their email/ticket# to login. Alot of built in security features and more.
Price:Freeware, GPL Plateform(s):All Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | WonderAide is a pop-up live help program that will work on any web site on any server. An online/offline image button resides on your site. When online, a visitor can initiate a live help chat session with you. When offline, the customer is presented with a form to contact you. WonderAide will page you when a visitor logs in. Includes autoresponse push feature which allows you to PUSH URLs, images and autoresponse to your visitor. Multiple themes/color schemes.
Price:$69/$99 Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Live Chat Support Software by Axis RealLink is a excellent tool for any information technology department, or any company wishing to provide real time support for their customers. This software is written in PHP and uses a MySQL Database. The Live Chat Support software comes with an easy installation wizard to make setup a snap. End users enter the chat support system, and chat support specialist respond. All chat sessions are logged. Download and view our chat support screen shots today.
Price:Freeware Plateform(s):Linux,Unix,Winnt,OSX Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | h2desk is the powerful way to provide online support to your customers. From small businesses to larger corporations, the help desk will streamline your online communication with your customers - your business will save time and money. Create, manage, and overlook unlimited staff members, departments, and tickets. Configure powerful auto-replies and populate the built-in knowledge base. Seamlessly integrate the system into your web site. Download your free trial today.
Price:Free Trial/149.99/199.99 Plateform(s):Unix/Linux/Win/FreeBSD Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | DeskPRO is an advanced web/email support system. Features email processing, attachments, custom fields, multi lingual, calendar, tasks, instant replies, custom reporting, visible source, pms, over 60 settings, tech permissions, payment functions, advanced FAQ, saved search queries, escalations and much much more.
Price:$795 Plateform(s):Unix, Win NT, Linux, FreeBSD Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Designed specifically for webhosts, phpManager will help make your company more efficient, leaving you more time to provide a better service to your clients. The aim of phpManager is to provide a cost-effective client management system that offers the basic features essential to running a hosting company. The software is targeted at new companies that have yet to establish a foothold in the market and lack the necessary funds to invest in a complete management solution that can cost several hundred dollars. phpManager includes features such as Auto-Account creation, theme support, multiple language support, billing, ticket support as well as offering a client control panel for your clients to modify their accounts.
Price:$20 - $40 Plateform(s):Linux, Raq, Win NT Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Create and manage manuals for any product.
Price:Free Plateform(s):All Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Help Center Live is an extremely powerful Live Support application built in PHP with MySQL backend. Features include: Live Support, FAQ, Trouble Tickets, WinApp addon so that the application can be minimised to your windows system tray. Other features include: Unlimited Operators/Departments/Users, Unlimited Chat Sessions, Transfer Chat, Push web pages and MUCH more..
Price:Free - GPL Plateform(s):Server: Unix ... Client: Windo Rate: 0.0(out of 5) Vote:0 Members Review:None |
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