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Customer Support
| Reporting, multi-site support, email notification, web-administrated, issue history, time management and escalation. Just a summary of the features available; more are added every release. Please register at Freshmeat to be notified of new releases.
Price:GPL Plateform(s):PHP enabled web server, SQL DB Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | KubeSupport allows you to provide support to your customers via Tickets, Manauls, Knowledgebase and other features. Edit the full layout and design of you support center using easy to edit templates. Install the script in minutes with the easy to use installation wizard. Create tickets via the easy to use web interface or via email. Convert to any language using the easy to edit language files.
Price:$90 Plateform(s):All Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Live Desk Pro is professional customer support helpdesk. It will gives you a live web-based help support service -make you look professional, automate your business and saves many customer support hours, also you can stores files for download by customer. Included in the script: Troubleshooter, Files list and Knowledgebase. Admin can create unlimited staff user and unlimited department. Admin and staff can open, reopen or close support ticket. The script requires PHP and MySQL.
Price:$24 Plateform(s):All Rate: 5.0(out of 5) Vote:1 Members Review:None |
| | | | Outsourced web based customer service solution for your website to manage support requests and to publish self service knowledge bases on the web, reducing the need for costly and time consuming telephone support. You will also be able to track leads, administer newsletters, satisfaction survey; manage emails and run a support portal on your website.
Price:$49.99 per/month per/repr Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | InverseFlow Help Desk is a powerful help desk tool written in PHP and MySQL. Supporting unlimited departments, unlimited techs and admininstrator monitoring the InverseFlow Help Desk has more management and ticket responce options than any other help desk system. InverseFlow Help Desk is fast, simple and effective. It is very easy to use for your customers. Some unique and awesome features include: support for custom service surveys, POP3 Ticket Grabbing, Reply Time Statistics, Mass Ticket Reply, File Attachements from ticket form and directly from E-mails, and more.
Price:$264.96 Plateform(s):PHP, MySQL, Unix, Linux, Free Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | phpMySupport is a free Live Support client written entirely in PHP with a MySql backend. The entire source code is avaliable and the current version includes; live support requests, unlimited operators and departments, traffic monitor, search engine keyword puller, PUSH urls, capture visitor info, typing message, chat logs, canned messages, easy to use admin interface and much more..
Price:Free Plateform(s):Unix/Linux with PHP 4+ and a M Rate: 3.0(out of 5) Vote:1 Members Review:None |
| | | | e11 is a powerful, affordable & customizable CRM solution that includes Knowledge management solution, helpdesk, trouble ticket, routing, lead tracking, campaign, email response and queue management. Features: Unlimited no. of reps and customer queries, Internal Mail/Ticket management, Built-in Sales and Service modules, Address book, Mass mailing, Autoresponder, Exhaustive Reporting, Escalation, Task Reassignment, Routing Engine for allocating right requests/mails/tickets to right CSR/rep/employee, for online demo - http://www.e11online.com/crm/demo.html
Price:$4,500 Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | This is a PHP/MySQL-based HelpDesk software ideal for Webhost that includes Staff, Users, and Administrator logins and detailed levels and priority options. HelpMe Desk also includes the Live Support functionality, a humanclick alternative.
Price:$59.99 Plateform(s):Unix, Linux, FreeBSD, Win 2000 Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Provide realtime customer support to clients and potential clients fast and easyily. PHP Live helper is an affordable alternative to other popular applications, without the monthly cost and extra software. You can access the administration area from any browser anywhere, all on your own server. Hosted and downloadable solutions available.
Price:$99.99 Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | The Systems Panel features 6 functions for organizing any size IT department. These features include knowledge base, ticket system, contact directory, and system inventory. In addition it can be implemented along side your company Intranet site, so users can enter trouble tickets right from their web browser.
Price:$49.99 Plateform(s):Unix, Windows NT/2000/XP, Linu Rate: 0.0(out of 5) Vote:0 Members Review:None |
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