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Customer Support
| Ox-Support is an online support ticketing system written in Perl. Main features include: a full browser based administrative control, built-in FAQ system, searchable ticket database, email notifications, and easy ticket and user management.
Price:$59.95/$199/$499 Plateform(s):Linux, Unix, Windows 2000/NT Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Add life to your website, instantly chat with visitors on your website. Ox-LiveSupport can accommodate unlimited customers at no extra cost nor monthly fee, install and run from your website. Features: Admin Control Panel; Users Interface; On-Screen Alert that notifies you of Awaiting, On-hold and Active users; Optional Hold or Awaiting Time - shows users how many users are ahead of them and estimated awaiting time; Push Page Technology; Tech can view/delete report and full users and technician text chat records; Uses HTTP Protocol - supports firewalls; Browser-based Chat - No client software to install and Works with browsers 4.0 and higher.
Price:$59.95 - $99.95 Plateform(s):Unix, Windows Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Let Customers Submit their request and you get E-Mail notifications in order to respond to your customers. A simple and Colorful way
of tracking Customer Requests with an easily configurable Customer Request Form.A sort on Customer, Status of Ticket, Date Submitted and even Agents is available.Try the test online, where the Email notification even works if you submit a valid Email-ID.
Price:GPL Plateform(s):Unix, windows, Cygwin. Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | WonderDesk is a fully automated Web based help desk program. Your customers are notified via email each step of the way, throughout the duration of their support request. At any time, they can log back in and check the status or update their support request. They can also work one on one with the technician that is assigned to the support request. Other main features include: complete organization for your company, designed for the Internet or Intranet, allows you to hire remote technicians, automatic notification to the technicians via email or pager, efficient point and click interface, fully searchable database including customer history, tons of statistics, and much more.
Price:$499 Plateform(s):Unix, Linux, NT, 2000, 2003, X Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | In today's information age, your customers deserve and demand great customer support. ActivDesk has been designed for this from start to finish, no matter how demanding the task. Manage support requests & questions from customers with ease in an organized and professional manner. ActivDesk also eliminates any spam related problems when dealing with customers or potential customers. It comes with fully customizable customer control panels, admin panel, support staff access levels, knowledge base functionality and many more.
Price:$299 Plateform(s):Unix/Linux Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | WIH makes it easy for visitors to your site to chat with you, instantly, live! Understand how your visitors move around your site as you watch them interactively. You will know who is revisiting, who you have chatted with previously and be ready to offer them appropriate help and advice.
Price:$99 Plateform(s):Unix/Linux/BSD, Win NT/2000, C Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | The CGIResource.de Supportsystem is a Ticket-ID based support system. Users can add their questions, have full control of their tickets and can access their status anytime. The admin receives the mail and answer the question via Web. The script requires MySQL and some other Modules. You can change the design easily and change the names of the CGI-Files.
Price:Freeware Plateform(s):Unix Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | The Auscomp IT Commander is a help desk system which is designed especially for the intranets. The script can be easily integrated with your existing website. The major features of this script helps you in managing cost, knowledgebase, indent, data, customization, message, reports and assets. With this script, you can get benefits like financial performance, decrease your expenses, reduces support costs and much more. You can download the 28day trial pack of this script before purchasing.
Price:Shareware / US $ 499.95 Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | The CNS Live Help is a customer support system with which you will be able to serve your customer instantly by chatting with them in real time. The features of this script provides you an one to one live chat environment, displays the admin screen to view all the help requests, supports multiple help requests, converts the request into an enquiry when you are offline, customizable page, header and text colors and much more. You can view the various screenshots on the website.
Price:AU $ 55.00 Rate: 0.0(out of 5) Vote:0 Members Review:None |
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