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Customer Support
| Provide 1 to 1 Live Chat with your customers and website visitors while your online. Features Include: 1 to 1 Live Chat, Admin screen to view all help requests, Easily turn Live Help On or Off, Supports multiple help requests, Converts to an enquiry form when your offline, Customizable colors, Easy to install and operate.
Price:$20 Plateform(s):Unix Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Inquiry Handler allows you to keep track of your customers' questions and potential sales. Your customers can check on their inquiry status, and update their inquiry. Features Open/Closed and high priority inquiry settings.
Price:$50 Plateform(s):Unix, Win NT/2000 Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Real-Time Online Chat Support Software. Live Advisor gives your website customers/visitors instant access to real-time technical support or a Live Advisor for pre-purchasing questions. Runs in the background, and has auto chat window pop-ups with audio alerts, so your administrator is sure to get notified of every new chat session.
Price:$99 Plateform(s):Unix, Win NT/2000, Mac Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | With the Fresh Question Manager you are able to answer questions posted by your users and put them online with a simple click. Private handling of questions supported. Includes database administration through Admin Control Panel, and easy layout customization. Ideal also as ab online counselling software.
Price:Free/$19 Plateform(s):Unix Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Add live customer service to your site and host real-time customer support systems. Features outstanding graphical user interface and advanced functions such as sending images, links, paging administrators, logging, auto-answer, multiple admin/operator accounts and much more.
Price:$399.99 Plateform(s):Unix, Linux, Win NT, Mac Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Perldesk is a fully featured help desk system that is an ideal solution for companies with more than one technician who support several users. Main features include: Email submissions, staff logging, knowledge base, user registration, and many more.
Price:$39.99 Plateform(s):Unix Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | Helpdesk, FAQ, knowledge base, smart autoresponders, live support chat - all in one product.
AtomicDesk supports user requests sent via web-based interface, as well as incoming requests from POP3 mailbox.
Intelligent autoresponder system can send the best-matching answers from FAQ/knowledge base and reduce workload of support staff.
Staff can communicate using either web-based staff panel, or their e-mail client.
Personal permissions and response priority are configurable for each staff member.
Comprehensive overall usage statistics and efficiency reporting module motivates staff to do their work better.
Fuzzy logic powered search engine for FAQ and KnowledgeBase finds relevant answers better than exact keywords search engines and places the most relevent articles on the top.
If customer requests a chat session via special form, AtomicDesk selects the best-suited chat partner automatically.
All chat sessions are recorded for reference or for later followup.
With "Direct chat" function your visitors are just in one click away from chat session with operator.
Price:US $295.00 Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | SuperDesk is a help desk script, written in Perl, designed to allow a web site's staff to manage requests from its users in a well organised manner. It is completely customizable, easy to use, and is fully controlled by an integrated Control Panel. SuperDesk has full support for both text and HTML emails, and also email attachments. All aspects of SuperLinks can be controlled from its Control Panel including, but not limited to, category management, ticket management, backup & restore functions and general options that control what features are available to the visitor.
Price:?99/?159 Plateform(s):*nix, Windows, DBM/MySQL/MSSQL Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | The AdSupport is a powerful template based ticket system which allows the users to post their questions and directs them to you. You can chat with your customers in real time using the live chat feature available in the script. Other features that are included in this script are: notifies you by email whenever a new question is submitted by the user, allows unlimited staff members, well laid out control panel, completely template based design for easy customization and much more. An online demo is also available on the website.
Price:US $ 49.95 Rate: 0.0(out of 5) Vote:0 Members Review:None |
| | | | rEmindZ automatically sends an e-mail to your client, 7 days before payment of an invoice is due. The e-mail tells the client the date of the invoice and when the payment is due. rEmindZ can be used for other reminders.
Price:GPL Plateform(s):Unix / Linux Rate: 0.0(out of 5) Vote:0 Members Review:None |
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